Category Archives: News

It’s hard to believe that it’s that time of year again: the Australian Tourism Exchange (ATE), Australia’s largest annual travel and tourism business-to-business event, is just around the corner.

The Tourism Australia event, to be held this year in Perth’s Convention and Exhibition Centre from 8 – 12 April, will be attended by around 1,500 Australian sellers from 550 companies, 650 key buyer delegates from over 30 countries and 70 international and Australian media.

Whether you’re a seasoned ATE veteran or a first-time attendee, we believe these top tips will help you to maximise your return on investment for the event in 2019.

1. Know why you’re going

It seems like a no-brainer, but it’s a key one. Why are you attending ATE in 2019? Is it to connect with new markets, reconnect with existing partners, showcase new product? Are there any other people you want to meet with while you’re in Perth? These things are all worth a thought before you go.

2. Be organised

It’s no joking matter: ATE is busy. Planning carefully – well in advance – what you’ll need to take, how you’re going to get there and what you’re going to do once you get there, as well as preparing your appointment schedule, will prevent countless headaches and stressful moments once you’re there. Once you’re in Perth, get to the convention centre early, make sure your booth is set up how you want it, go over your plan of attack for the week and – of course – determine which State has the best coffee so that you can minimise running time in between appointments!

3. Know your markets

Who are your current target markets, and who do you want to attract in the future? Do you know what these markets are looking for, and how your product suits their needs? Do as much research as you can before you meet with a potential buyer, so that your conversations are focused, tailored and purposeful. Tourism Australia has some great resources that can help with this (see example below).

4. Get cultured

Relationship building at ATE often involves interacting with buyers from various cultures. Have you ever considered the power of learning just a few words of another language, to help break the ice and create a memorable experience with the buyers you’re meeting with? We suggest common phrases like hello, welcome, how are you and thank you are probably more appropriate and useful than I’d like a beer, please (keep that one for the networking sessions). 

5. Tailor your networking

Let’s face it – the time you have between buyer and seller appointments can be extremely limited, and after repeating the same 15-minute spiel 25 times a day, it can be seem like an effort to wander off and network. We suggest prioritising finding other members of the Ecotourism Australia tribe and catching up on what’s happening in the ecotourism world – it’s a world driven strongly by passionate people who likely share your values, so you may find yourself carried off in all sorts of wonderful, inspiring conversations over lunch!

6. Take the opportunity to stay up to date

This year, Ecotourism Australia will be attending ATE as a Buyer only. Our CEO Rod and Communications and Audit Manager Lina look forward to catching up with you in Perth to:

• Better understand the key issues your business is facing, so that we can represent your needs to our industry partners,
• Update you on how we’re ensuring you stay ahead of the game through things like revising our certification criteria to meet scientific and market demand, growing the business case for sustainable tourism and taking climate action seriously
• Share the key trends, topics and discussions that we’re seeing in our industry to reassure you that what you’re doing is making a difference

If you haven’t already, do make sure you lock in an appointment with us, as we’d love to check in with you and see how we can add even more value to your Ecotourism Australia membership.

Do you have any tips on how to make the most of your attendance at ATE? Tell us in the comments below!

For a little extra help, check out these great resources:

• Tourism Australia | Tourism Export Toolkit
• Entrepreneur |  10 Questions to Ask When Preparing for a Trade Show
• Small Business Trends | How To Use Social Media To Make An Impact At Your Next Trade Show

See you in Perth in 6 weeks!

We are excited to welcome Straddie Kingfisher Tours to the Ecotourism Australia community, following their achievement of Advanced Ecotourism and ROC Certification for their 4WD Eco Tour, Sand Boarding, Kayaking and Tag Along Tour.

Straddie Kingfisher Tours, started by David (“Barefoot Dave”) Thelander and his Margaret over 17 years ago, was a project built on the couple’s passion for North Stradbroke Island and a desire to show this island paradise to the world in an eco-friendly, informative and sustainable way.

Their tours, which can be tailored to meet guests’ individual interests, are ideal for individuals and groups and located just 25 minutes off Queensland’s mainland. From vising North Stradbroke Island’s most scenic lookouts to sandboarding down sand dunes and kayaking beside dolphins, Straddie Kingfisher Tours offers all their guests a personal touch and local knowledge of the island. Owner Margaret is a traditional owner, and thus also brings a wealth of Indigenous knowledge and understanding of the land to enrich the guest experience.

Whilst on tour, Straddie Kingfisher Tours’ guests may notice that their guide or driver will drive around to avoid bird flocks settled on the beach so as not to disturb them. This not only protects the birds but offers great opportunities for visitors to observe and snap pictures of these birds socialising and grooming.

Sustainability measures like this one are part of the company’s ethos and built into every aspect of Straddie Kingfisher Tours’ activities. For example, the company’s drinking cups are made of plant starch, so that when they decompose, they add fertiliser to the soil. Bio diesel is used for vehicles, and the company is investigating options for offsetting on the island through tree planting and will soon add an invitation to guests to offset their trip by including it in their confirmation email and booking pages.

When in the vicinity of wildlife, guests are reminded to speak quietly so as not to cause disturbance, and always encouraged to keep a close eye on their surroundings, for they can never know what they might see on a tour.

Accessibility is also taken into account with Straddie Kingfisher Tours, and owner Dave sometimes leads tours for visually impaired or blind guests.

Please join us in congratulating Straddie Kingfisher Tours on their achievement.

For more information, please visit the Straddie Kingfisher Tours’ website or Facebook page.

[Photos from Straddie Kingfisher Tours’ website and Facebook page.]

Alex is the real deal.

That’s how Sara Castillo describes her colleague Alex Crowe, Outdoor Areas and Conservation Manager at Ecotourism and Climate Action Business Certified Broger’s End in the Kangaroo Valley.

A farm set on 160 acres of varying landscape, Broger’s End is a peaceful haven offering “eco-eclectic” accommodation for families and couples in lovingly restored old sheds, transformed using reclaimed and recycled materials and featuring veggie gardens, a pizza oven, wildlife, bush tracks and even an espresso machine. 

“Alex is absolutely dedicated to making Broger’s End a haven for nature,” describes Sara.

“He walks the walk, as they say. His drive and passion for conservation, permaculture, native plants and treading lightly on this planet are palpable and very inspiring.

Alex also volunteers his time and enjoys helping others who are learning the ropes:

“He guides other volunteers with grace and passion and is inclusive, upbeat and excited by the smallest things, such as propagating a rare indigenous food plant, Sara notes.

He [also] wants to educate the guests that stay with us by showing them what can be done and how to do it.”

Though the number of projects that Alex has instigated on the farm are too many to list, one recent success has been the rehabilitation of some very degraded farmland. After designing a conservation corridor for native animals to connect the forest back to the river, Alex applied for grants and won some money to help bring conservation volunteers to the farm for a week-long planting session of carefully planned and sought-after natives for that particular area. These plants are now growing well, under the watchful eye of Alex and another conservation gardener, and are intended to one day link to a native food forest for guests.

“Alex has had an incredible impact on the environment and the community through the conservation work he has done on the property, Sara says.

“His own hard work and getting his hands dirty every day is inspirational and educational.”

Guests clearly appreciate Alex’ expertise too, with many of them commenting that Alex’ permaculture garden is one of the things they love best about their stay.

“His vision is powerful and he brings everyone along on the journey, notes Sara.

“His infectious smile and energy make him a loveable character.”

For more information on Broger’s End, visit their website or Facebook page.

For more information on our other Everyday Ecotourism Heroes, check out the other articles in this series:

• Edition 1: Ronda Green, Araucaria Ecotours
• Edition 2: Zane Robnik, Park Trek
• Edition 3: Jess Leask, Kings Ningaloo Reef
• Edition 4: Zak Kelly, Whitsunday Segway Tours
• Edition 5: Tracey Larkin, Mt Barney Lodge

Is there someone in your business who you think is an Everyday Ecotourism Hero? Tell us about them!

Have we piqued your interest in travelling sustainably? Make sure you check out our Green Travel Guide and news page for some eco travel inspiration!

[All photos supplied by Broger’s End]

From Words to Actions From 14-15 February 2019, the GSTC, in partnership with NCE (Norwegian Centres of Expertise) Tourism Fjord Norway offered a training class for tourism industry stakeholders from the Fjord Norway region. The training class, led by Ayako Ezaki (GSTC Training Director) and Nicola Koschel (GSTC Trainer, Sustainable Tourism Consultant), covered sustainability […]

The post GSTC Sustainable Tourism Training in Bergen, Norway, Feb 14-16, 2019 appeared first on Global Sustainable Tourism Council (GSTC).

The 13th Meeting of the COMCEC Tourism Working Group was held on February 13th, 2019 in Ankara, Turkey, with the theme of “Sustainable Destination Management Strategies in the OIC Member Countries”. The meeting included a presentation by Dr. Ioannis Pappas, GSTC Director Mediterranean Region, on the GSTC’s Role and Mission for Sustainable Destinations. The […]

The post GSTC at COMCEC Tourism Working Group Meeting: “Sustainable Destination Management Strategies in the OIC Member Countries” appeared first on Global Sustainable Tourism Council (GSTC).

Every ecotourism hero has their own unique way of inspiring others, and for Tracey Larkin, owner of Mt Barney Lodge, it’s about normalising eco-behaviours.

Whether she’s giving guests an impromptu tour of the property to show them the Glossy Black Cockatoo she’s managed to attract with her 110 feed trees (planted onsite in partnership with the Glossy Black Conservancy in 2009 in an effort to help conserve this threatened species); explaining her 3-bay commercial composting bay to someone showing interest (which composts 100% of Mt Barney’s green waste) or sharing cuttings and seedlings with guests (who promise to bring their own favourite cutting in return when they next visit), Tracey is a natural at sharing her love for nature with others.

“I strive to give guests practical examples of everyday eco actions that they can learn about onsite, then implement when they get home,” she says.

This passion extends beyond her guests to also impact the local community: a couple of months ago, Tracey instigated the involvement of Mt Barney Lodge in the ShareWaste economy, a platform which brings together people who have kitchen scraps with those who have ways to compost them.

Now, on top of composting all of the lodge and campsite’s own paper waste, garden waste, weeds and horse poo, Mt Barney Lodge also composts the food waste, cardboard and paper of other businesses in the local Boonah region. And it’s bringing the community together:

“We saw an opportunity to help [Hummingbirds Pantry and Café in Boonah] to close the loop in their business practices, as well as providing a leading example that other businesses in town and the wider Scenic Rim Council area could follow… ultimately, we want to show others that you can turn waste into new soil rather than adding yet another pile to landfill.” – so Mt Barney’s news page.

As if rallying a town around joint composting wasn’t enough, Tracey’s ‘eco hero’ actions also include implementing a ‘low carbon diet’ with tourist operators in the region to decrease their carbon footprint and creating and managing the 2011 ‘Protesters on Peaks’ action in the Scenic Rim to stop the introduction of coal and coal seam gas.

She also ensured that single use soft plastic recycling was implemented in all of Mt Barney Lodge’s buildings from 2017 and launched a single-use plastic water bottle-free July for all Mt Barney Lodge guests in 2018, which saw plastic water bottle rubbish decrease by 95%.

At every juncture, Tracey welcomes the suggestions of her team, and gladly delegates specific actions to staff members according to their own strengths and talents.

“The outcome is what’s most important,” she says.

Thank you, Tracey, for all that you do for your local community and environment, and for the leadership you show to your team and everyone around you.

For more information on Mt Barney Lodge, visit their website or Facebook page.

For more information on our other Everyday Ecotourism Heroes, check out the other articles in this series:

• Edition 1: Ronda Green, Araucaria Ecotours
• Edition 2: Zane Robnik, Park Trek
• Edition 3: Jess Leask, Kings Ningaloo Reef
• Edition 4: Zak Kelly, Whitsunday Segway Tours

Is there someone in your business who you think is an Everyday Ecotourism Hero? Tell us about them!

Have we piqued your interest in travelling sustainably? Make sure you check out our Green Travel Guide and news page for some eco travel inspiration!